DairyCraftPro

Privacy Policy

1. Introduction

DairyCraftPro (“we,” “us,” or “our“) is committed to protecting the privacy of our users (“you,” “your“). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our application (“the App“). Please read this Privacy Policy carefully. By using the App, you agree to the collection and use of information in accordance with this policy.

2. Legal Basis for Processing

We process your personal data based on the following legal grounds:

  • Consent: By providing your personal information, you consent to its processing as described in this Privacy Policy.
  • Performance of a Contract: Processing is necessary to provide the services you have requested.
  • Legitimate Interests: Processing is necessary for our legitimate interests, such as improving the App, provided that these interests do not override your rights.

3. Information We Collect

-Personal Information

When you create an account or use our services, we may collect the following personal information:

  • First Name and Last Name
  • Company Name
  • Profile Picture
  • Email Address
  • Telephone Number
  • Country of Residence

-Automatically Collected Information

When you access or use the App, we may automatically collect:

  • IP Addresses: To monitor and prevent fraud, diagnose server issues, and administer the App.
  • Cookies and Similar Technologies: To enhance your experience, analyze usage patterns, and store user preferences.
  • Browsing Data: Access times, pages viewed, links clicked, and navigation paths through the App.

4. Use of Your Information

We use the collected information for various purposes:

  • To Provide and Maintain Services: Ensure the App functions correctly and provide the services you request.
  • To Process Transactions: Facilitate payments through our third-party payment processor, PayPal.
  • To Personalize User Experience: Tailor content and features according to your preferences.
  • To Communicate with You: Send updates, notifications, and respond to inquiries.
  • To Improve the App: Analyze usage to enhance functionality and user experience.
  • To Enforce Our Terms: Ensure compliance with our Terms of Use and other policies.

5. User Rights

You have the following rights regarding your personal data:

  • Right to Access: Request a copy of the personal data we hold about you.
  • Right to Rectification: Request correction of inaccurate or incomplete data.
  • Right to Erasure: Request deletion of your personal data under certain conditions.
  • Right to Restrict Processing: Request limitation of our processing of your data.
  • Right to Data Portability: Request your data in a commonly used, machine-readable format.
  • Right to Object: Object to the processing of your data for certain purposes.
  • Right to Withdraw Consent: Withdraw your consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.

To exercise these rights, please contact us at info@dairycraftpro.com.

6. Consent Mechanisms

By providing your personal information and using the App, you consent to:

  • Data Collection and Processing: As described in this Privacy Policy.
  • Cookies and Tracking Technologies: Use of cookies as outlined in our Cookie Policy.
  • Communications: Receiving communications related to our services.

You may withdraw your consent at any time by modifying your account settings or contacting us.

7. Cookies and Tracking Technologies

-Types of Cookies Used

We use the following types of cookies:

  • Essential Cookies: Necessary for the App to function properly.
  • Performance Cookies: Collect information about how you use the App.
  • Functional Cookies: Remember your preferences and settings.
  • Analytics Cookies: Help us understand App usage and improve performance.

-Purpose of Cookies

  • Enhance User Experience
  • Analyze Usage Patterns
  • Store User Preferences

-Managing Cookies

You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect the functionality of the App.

8. Sharing of Your Information

-Types of Cookies Used

We do not sell or share your personal information with any individual, company, or third party for marketing purposes.

-Third-Party Service Providers

We may share your information with:

  • Payment Processors: PayPal, for processing payments. Your financial information is transmitted directly to PayPal and is subject to their Privacy Policy.
  • Hosting and Security Providers: GoDaddy, for hosting and securing the App.
  • Analytics Providers: Services that help us analyze usage and improve the App.

All third-party service providers are contractually obligated to protect your data and use it only for the services they provide to us.

-Legal Requirements

We will only disclose your personal information to government authorities if required by law and upon receiving a valid legal order issued by a judge.

9. Data Security Measures

We implement various technical and organizational measures to protect your personal information:

  • Data Encryption: Secure data transmission using SSL/TLS protocols.
  • Secure Hosting: Hosting on GoDaddy with advanced security features.
  • Access Controls: Restricted access to personal information to authorized personnel.
  • Regular Security Audits: Periodic assessments to detect and fix vulnerabilities.
  • Firewalls and Antivirus Software: Protection against unauthorized access and malware.

While we strive to protect your information, please be aware that no method of transmission over the internet is 100% secure.

10. Data Breach Notification

In the event of a data breach:

  • Assessment: We will promptly assess the breach to determine the risk level.
  • User Notification: If your data is compromised, we will notify you within 72 hours.
  • Authority Notification: We will report to the relevant data protection authorities as required by law.
  • Mitigation Measures: Take steps to minimize harm and prevent future breaches.

11. Data Retention

-Retention Periods

We retain your personal information:

  • Active Accounts: For as long as your account is active.
  • After Termination: Up to one year after termination or cancellation of your subscription.
  • Legal Obligations: As required to comply with legal obligations, resolve disputes, or enforce agreements.

-Criteria for Retention

  • Legal Requirements
  • Contractual Obligations
  • Business Needs

    After the retention period, your data will be permanently deleted or anonymized.

12. International Data Transfers

-Transfer Mechanisms

Your information may be transferred to and maintained on servers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ.

  • Standard Contractual Clauses: We use EU-approved clauses for data transfers.
  • Adequacy Decisions: Transfers comply with decisions by relevant authorities on adequate data protection.

-Data Protection Assurance

We take steps to ensure your data is treated securely and in accordance with this Privacy Policy, regardless of where it is processed.

13. Children's Privacy Compliance

We comply with the Children’s Online Privacy Protection Act (COPPA):

  • No Collection from Minors: We do not knowingly collect data from individuals under 18.
  • Parental Controls: If we become aware of data collected from a child under 13, we will delete it promptly.

Reporting: If you believe we have collected data from a minor, please contact us.

14. Changes to This Privacy Policy

-Advance Notice

We may update this Privacy Policy periodically. Significant changes will be communicated to you:

  • Notification: Via email or prominent notice within the App.
  • Effective Date: Changes will become effective no less than 30 days after notification.

Your continued use of the App after changes indicates acceptance of the updated Privacy Policy.

15. Contact Information

If you have any questions or concerns about this Privacy Policy, please contact us at:

DairyCraftPro
[Insert Physical Address]
[City, State, ZIP Code]
[Country]

16. Dispute Resolution

-Process for Complaints

If you have a complaint regarding your privacy or our compliance with this Privacy Policy:

  • Contact Us First: Email us at info@dairycraftpro.com.
  • Resolution Efforts: We will strive to resolve your concerns promptly.

-Supervisory Authority

  • Right to Lodge a Complaint: You have the right to contact a data protection authority in your jurisdiction.

17. Commitment to Compliance

We are committed to protecting your personal information and complying with all applicable data protection laws:

  • GDPR and CCPA: We are working towards full compliance with the General Data Protection Regulation and the California Consumer Privacy Act.
  • User Consent: We obtain explicit consent from users where required.
  • Policy Updates: We regularly update our policies to reflect changes in regulations.

18. Data Anonymization and Aggregation

We may use anonymized and aggregated data for:

  • Analytics: Understanding usage patterns to improve the App.
  • Research: Developing new features and services.
  • No Re-identification: Anonymized data cannot be used to identify you.

19. Do Not Track Signals

Our App does not respond to Do Not Track (DNT) signals:

  • Explanation: There is no consistent industry standard for DNT signals.
  • User Options: You can manage your tracking preferences through your browser settings.

20. User Responsibility

-Keeping Information Up-to-Date

  • Accuracy: Please ensure your personal information is accurate and up-to-date.
  • Profile Updates: You can update your information through your account settings.

-Account Security

  • Credentials: Protect your username and password.
  • Unauthorized Access: Notify us immediately if you suspect unauthorized use of your account.

21. Important Note on Compliance

While we are working towards compliance with data protection laws like GDPR and CCPA, we recommend:

  • Reviewing Our Policies: Stay informed about how we handle your data.
  • Providing Feedback: Contact us if you have suggestions or concerns.

22. Disclaimer

This Privacy Policy is provided for informational purposes only and does not constitute legal advice. We recommend consulting a qualified attorney to ensure compliance with all applicable laws and regulations specific to your jurisdiction.